Duration:

1 day

In our Dealing with Difficult Behaviours Program, we work with your people to give them the skills to manage difficult conversations. We work with participants to understand why someone might be displaying difficult behaviours and provide a framework for managing those scenarios.
 
The program focuses on how we can bring awareness to behaviour to better understand ourselves and others in these scenarios, to allow us to effectively respond. To embed the learning, the program includes individual activities and reflections along with group scenario activities.